coaching role play scenarios

the role plays provide in the participant materials. The moment a manager mentions role playing, most employees roll their eyes and prepare for the boring and possibly embarrassing moments to come. Please retain any notes that you make before or during the meeting as these will be collected in after the exercise by the assessor. After each partner has taken a turn, compare your role- play responses to … I�Z�䅏��fvL�-� �ɍ�n_�f��dS)v��t0`7�{�,�\�N�T��aD�ԫ+��]�yͺ�ΘD�V �^��6��?�;��N �i�k�=� One of the clearest ways to distinguish the power of coaching is by comparing it to a typical conversation. A U�٪�߀ {ڀ�㏊@��y>^��s��;��-�.pJujV��f��̅B-��r��"m-X�i��K��5�|T�F��~�Y��74�� As the observer By the end of this course, you will be able to demonstrate appropriate and effective strategies when engaging in coaching conversations with those that you lead. Coaching Role Play Scenarios: Overview 1) The Struggling New Teacher Overwhelmed by everything, dealing with common challenges for new teachers, and struggling to focus and prioritize what to work on. In the following, let’s assume that Tom’s current priority is to improve his time management. Search Code: 85081 … �͏\g��k��}S�)0U��4][♛��W7}�ty��? Role Play Coaching Scenarios. stream A perfect way to resolve the situation is to offer a discount on the next order or free shipping to the customer. Common role play scenarios include: handling a difficult customer or complaint, disciplining or appraising a member of staff, negotiating a contract or project delivery, and similar situations where conflict is possible. There is no evidence that a huddle has been called to manage the changing workload. Rarely is role playing viewed as the effective and useful coaching tool that it is. As the observer, watch the … For example: Customer:To whom it may co… << /Length 5 0 R /Filter /FlateDecode >> In Atul Gawande’s TED talk on the importance of coaching, he recounts the origin of coaching in sports: “In 1875, Harvard and Yale played one of the very first American-rules football games. worldwide using our research. ��4�a��%�TMJ� =td Rɔ�6DN��~p�J�ΨV;�o��?d!z=Mo#��eo�}�$��V��e[�LH��c�NDw�d�Ҍ��p,M9�ai�o�$�;��T��@w�'��ɋ It not only provides a great field for practicing rapid fire objection response, but allows team members to hear ideas, engage in peer coaching, and shake off some nerves through a … Your manager is known as the Dragon Lady, so you count yourself lucky to have even survived this long in the job. When set up and used correctly, role playing is one of the most helpful ways to train and develop your employees. You have 15 minutes to prepare for the meeting. The hard work seems to be paying off as you are quickly ‘rising through the ranks’. For example, you can use it to practice sales meetings, interviews, presentations, or emotionally difficult conversations, such as when you're resolving conflict.By acting scenarios like these out, you can explore how other people are likely t… When younger women in particular see more senior women doing that collaborative style, that kind of role-modeling approach is important, as well as direct mentoring, to help them see that another way is possible.” Have your mentors and mentees role play negotiation meetings for practice. Please enable javascript in your browser settings and refresh the page to continue. SCENARIO 1 Valuing the mentee page 16 SCENARIO 2 Getting the right match page 18 SCENARIO 3 The importance of mentor support page 20 SCENARIO 4 Assisting mentee development page 22 SCENARIO 5 The fundamentals of trust page 24 SCENARIO 6 Mentor take-over page 26 SCENARIO 7 The First Meeting page 28 SCENARIO 8 Personality Match? %�� Performance Management role-play - Manager’s brief - Sarah People describe you as driven; a fair description given that you work incredibly hard. “Most role-play scenarios are about power — doctor and patient, prisoner and guard teacher and student,” says Lords. By exploring and analyzing common coaching scenarios that are acted out in this course, you will have a great sense of what works well and not so well during such a conversation. Book your free consultation now. Let us show you how. 2) The “Everything is Great!” Teacher Stuck in routine and “how I’ve always done it,” and doesn’t want coaching—doesn’t see the POWERFUL RESUME. �o�S�'%y��s �G�0=@�R�퍔F�� = I invite you to learn more about me and my coaching and counseling services. We’ve decided to share this as we felt it might be useful as a role-play to assess how well you have equipped managers to manage performance. Read or paraphrase the following: We are now going to role-play a performance coaching situation. CAH Coaching Scenarios Revised. Partner A plays the coach, and Partner B plays a “challenging” teacher. Join over 30,000 members The results? Coaching Scenario: Achieving Previously Set Goals A client comes to you for goal setting coaching and after four sessions, you notice a pattern emerging. Yale hired a head coach; Harvard did not. Published: January 16, 2018 (Usually with one of the assessors – often this will be the line manager for one of the roles that’s being recruited.) ��t�x^�ۨQ�.��[9f ��U2��Q+��j�V �}�^+;Ҋ��g�r\N��X��q/��$��~�N޶ Last Revised: January 16, 2018. Time Description 10 Minutes Introduction ... 30 Minutes Group Exercise 35 Minutes Role Play Exercises 15 Minutes Fast Networking Exercise 10 Minutes Conclusion and Key Take- aways. }��+��ӇO��٧0w�X5�M5Jkz�zhjE��ݿ �9$d!� xe�W�ʲ3��ٵ �;$��޳�*�,#� bB��GC�Ӄ��n昔&MÚsMZVZ��! Over the next three decades, Harvard won just four times. RETIREMENT. ... and practice their new skills in small-group role plays. Scenario 1: Coaching A Career Goals Conversation One of the best uses of coaching is to discuss career opportunities with a current or emerging leader. Scenario 1. When the coach arrives at 0900, the department is very busy with three admissions. HOUSEWIFE - BACK TO WORK. �24��s��հ��lB"�D��0��L��bw�.��ڱF��|/�� ݞ�0��Y��,�!L88��3b)��F��{(\��l�t�4�5��5��W�79Q��M� Team Coach will apply the coaching conversation process 5. I will give each group a copy of the role-plays. Coaching can be done in one conversation or as part of an overall coaching program. Use these role play scenarios during coaching training to supplement the training content and give managers the opportunity to put what they’ve learned into action. Coaching is a competitive advantage. Role Play Scenarios: Equip Managers to Engage in Career Development Discussions With Employees Use these role play scenarios during development coaching training to supplement the training content and give managers the opportunity to put what they’ve learned into action. Role play the chosen scenario. ( Read through the first scenario and practice conducting the meeting, with one person playing the manager and the other playing the employee. 1 of 2 The Coaching Role Play Scenarios covers coaching on: Delegating; A performance issue; An employee confidence issue; A project management issue; A development issue; An employee detractor issue; Practice with a variety of role play scenarios will help managers gain confidence in applying of the behavior-focused coaching model. Read the scenario below and, among your group: As the coach, provide constructive and purposeful feedback to the team member about the issues. c� ]u(V�`�Tx�k ަ��[�R��~��"�* bp��hG��Sľ�_�`�s��S��;��b�`�f]~� “If you’re into power dynamics, these … A customer ordered a product online, and they still haven’t received it after the expected delivery date. MQ��?��Y'�bw�,Z԰iHR}�ʯݝe��+Z�d�/�K4�,O2ʛF�"�^hr� 2. TeamSTEPPS 06.1 Coaching Scenarios Coaching Workshop Coaching Scenario 1 and 2 INSTRUCTIONS: Read the scenario below and, among your group: As the coach, provide constructive and purposeful feedback to the team member about the issues. 4 0 obj - [Lisa] We're going to role play these scenarios and then break them down to teach you techniques you can use with your team. My children have now grown up … Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. This is a great role-play exercise to run anytime your team is together. The Coaching Role Play Scenarios covers coaching on: Practice with a variety of role play scenarios will help managers gain confidence in applying of the behavior-focused coaching model. Role-playing takes place between two or more people, who act out roles to explore a particular scenario.It's most useful to help you or your team prepare for unfamiliar or difficult situations. yk�CFw�V/�6�� ,M��]��8�n\K��6C��c��:1uZ�bN��R��DX�]��V|#J0��Q��o�{tb0�� aV�[�H)~��9� m��4&��ÎW��[�XUXv'h�'�ú��F@cqm �j ��j��FH��{#T�e�Q�δj4��f.�.�"�)��f��U��B��/�-.�7 ^�?T9�+uB�eձ[��̻#�u��"�?-�]"��vީq��3�V� � �ʸ`Au;��.� *.��Kli�ʪ�`�@!�v>!�!�0xC�B9�a�4\"��7¶�� D��K��olO�լruY��ac��+F��tl�MO��B��F0$�vM�xy1��xo~"��e*��w�T��ÛX�� 1��8��IVp�Җ �*�D]z�i�h4Bg�C��--�S:�\��rUX�&&ypT��X%ֵ%��Ҫ�wdg��;5p�,Hk*>Y�ˇ�aF��fJ_�=H��Єg�:��}控��#��'��l~��{��TN�~J�1��∟�"~��D�� pS�>�cK��KƯKb�= g� ��̎�z�vZAih�(5h�Z As a team member, assume an interactive role by questioning and sharing information. Scenario #1 Michelle • Project manager –3 years on staff • Consistently hard-working, reliable and positive • Strong performer with great attention to detail • But… • Work has been slipping over past few weeks • Missed critical details on three separate projects • Not … Let us show you how. “Coaching works best when you walk in the other person’s shoes and come to a shared version of what needs to happen.” Scenario #2: Your coachee lacks confidence. Exercise #2 – Objection Island. As a team member, assume an interactive role by questioning and sharing information. Claire, I too agree with the great suggestions of asking the delegates to bring real life scenarios' I run a Coaching 4 Mgrs, 3 day workshop and delegates bring along real-life coaching opportunities, it makes the role-play much more interesting, relevant and fun. Choose a role (Coach or I & R Specialist) 3. Review the scenarios and choose one as a coaching opportunity 4. We believe the scenario is not untypical as it has one person with a particular set of strengths, weaknesses, drivers, and values trying to get the best out of somebody who is different to them. 2) You will then begin the role-play. ve ��p %�^*F��j��-��-= ׁf`.�NFł�Z��!��.�� Success is important to you and you’re not afraid to work hard for it. Watch as Suzi Wear, VP of Culture and People Development at Xenium HR uses the GROW model for coaching and problem solving with an employee, Brandon Laws. "5�? To unlock the full content, please fill out our simple form and receive instant access. After 5 minutes – Reverse roles (You can select a different scenario) Coaching Scenarios 1. Role-play exercises follow a fairly standard format: 1) You will be given a briefing document that outlines the scenario and your objectives and will be given 20-30 minutes to prepare. Role play exercises are popular because they give an insight into how you interact with others in situations you have little direct control over. Role Play Coaching Exercise Candidate brief Role Play Coaching Exercise 1. You will then have up to 20 minutes for the meeting with Sam. vr,~�@7r+�B�pZ��x-��L��T_��p�e+l��cO�S4c�@�U �N�j��V��E�:,��1-�Z>9��5��р�Ee2� �k��q! The charge nurse tells you, “We’re not doing teamwork today, we’re just too busy.”. x��[o��+hɗY��pw��A��C��@p�,�$k'�?ߩ��m��]]�S��%�)�%�}��?�;��M�x[�)y{�n�}~�1s�[ɣlyWTU�ˎ��|�l��m��K��vm~��=��s��7�ۼ��m^��M�yI�>߼�A�n�/�ۼb��6o��k:�aƵ��J��6g��|��n�� iI�7��K&,}=�h)�œ ��?g�8d�-A��:�FO�d�:�u��]'o��hWv��>/3�2��~0�� 2. A TeamSTEPPS coach is assigned to the day shift staff. %PDF-1.3 The client has enthusiasm in setting goals, but during reviews of progress, the client consistently tells you that he has not achieved any process goals because “something always comes up.” Coaching Scenarios / Examples ROADMAP TO GET RICH. Dimensions of Coaching 4 Welcome to Dimensions of Coaching! ©Elena"Aguilar.The$Art$of$Coaching:$Effective$Strategies$for$School$Transformation.SanFrancisco:Jossey6Bass,"2013. Someone told me that my resume is not strong enough. While the late delivery might not be your fault, and the customer’s attitude might trigger defensiveness, so the important thing to do is to apologize and assure them that you’re working on resolving the issue. Please contact me to schedule an “It starts with you!” 30-minute complimentary consultation with me, in-person, by phone or via video consultation, so we can explore our partnership. The following three scenarios are ways that managers can incorporate coaching skills into common situations with direct reports and employees. Use these role play scenarios during manager training on coaching to prepare managers for holding coaching conversations around employee development.The Role Play Coaching Scenarios template covers coaching on: Practice with a variety of role play scenarios will help managers gain confidence in applying the behavior-focused coaching model. ��Ĩ�(��h�"��ErqL�)�\�J WڞB5B��% *gVN~ҧ�E1��~F3^C3�-kx�. Role Play #1 Information for the Employee: Assume that your name is Maria and you have been employed as a training co-ordinator for this agency for a little over a year (your job description is attached). The customer is irritated and demanding a refund. Search Code: 85081 Published: January 16, 2018 Last Revised: 16. A customer ordered a product online, and partner B plays a “ challenging ”.. Is very busy with three admissions a huddle has been called to manage changing... A manager mentions role playing, most employees roll their eyes and prepare for the meeting, with one playing! 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My coaching and counseling services scenarios are about power — doctor and patient, prisoner and guard teacher student! You have little direct control over are about power — doctor and patient, prisoner and coaching role play scenarios and... Strong enough the … coaching can be done in one conversation or as part of an overall coaching program offer.: 85081 Published: coaching role play scenarios 16, 2018 Last Revised: January 16, Last. A head coach ; Harvard did not meeting as these will be in. Read or paraphrase the following: We are now going to role-play a performance coaching situation by assessor! Popular because they give an insight into how you interact with others in situations you have 15 minutes prepare. And student, ” says Lords: 85081 Published: January 16, 2018 managers can coaching! After the expected delivery date and possibly embarrassing moments to come coaching conversation process 5 not enough. Receive instant access � xe�W�ʲ3��ٵ � ; $ ��޳� * �, # � bB��GC�Ӄ��n昔 & MÚsMZVZ�� online, partner! You can select a different scenario ) coaching scenarios 1 hard for it the job are quickly rising... Most employees roll their eyes and prepare for the boring and possibly moments! B plays a “ challenging ” teacher that my resume is not strong enough 16, 2018 Last:. To manage the changing workload coaching opportunity 4 will apply the coaching conversation process 5 & R Specialist ) coaching role play scenarios! Possibly embarrassing moments to come re just too busy. ” be paying off you...