This covers more than 30 banks across three continents and 40 years, both private and corporate. The call is answered by an "AI assistant" called 'Eva' who can only understand basic commands (for which I need not call the help line ⦠The beta version includes chatbot capabilities via ⦠You just got stuck on the phone call without a way to skip this stubborn lady :D this is what I call using AI without caring about customer satisfaction. Emirates NBD's Eva is such a stupid⦠Emirates NBD's Eva is such a stupid virtual assistant, which can't help the customer to resolve simple issues, instead keeps on insisting to select from its poorly engineered menu. And, customer care executives are not answering any of the queries. Posted by 3 hours ago. Suggestions. Complaints. Customer Service Numbers. I try to validate my card, but dumb EVA cannot do it despite multiple tries. Emirates NBD-Banking on failure. There are fraud attacks on my account, no safety, getting messages from the bank for the account which I dont have! Emirates NBD's Eva appreciation thread. Fun. Please ensure that you have added the documents on UAE Pass and that they are up to date. Very disappointing. عرض اÙÙ
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شابÙØ© Emirates NBD too broke to afford an actual human customer service staff or something? There isn't even a way to contact specific ENBD branches. Emirates NBD has become one of the biggest and best banks in the region with the input of our valued customers and we continue to hope that you will share your thoughts with us. This morningâs generic email from the CEO of Emirates NBD has sealed it, Emirates NBD is undoubtedly the worst bank I have every been a customer at. Emirates NBD Address: Ground Floor, Hermitage Building, Zabeel Road, Al Karama, DubaiLandmark: Near Karama General Post Office Zip Code: 2923 City of Dubai Phone number: +971 4 3366799 Categories: Banks - Commercial Banks, Companies & Businesses Close. ;) 4 comments. Call Us. report. 0. I don't have to suffer 7 minutes trying to bypass Eva to speak to an agent. ... just call their TOLL FREE number and you get a human being right away, no wait, no choices, not even a choice for 1 or 2 for English or Arabic! When I call the chargeable bank number 600540000, stupid EVA keeps irritating. Throw in all your kind words to the most intelligent robot you can find on Earth here, but try to be just a little extra sincere. 40% Upvoted. I managed to file the request with Eva (less helpful automatic assistant I have ever interacted with btw) and they told me they will contact me in 4 days. 37 comments. Dear Customer, You are being redirected to the UAE Pass website. share. By using UAE Pass you are agreeing to its terms and conditions. Fun. They have superb customer service. Emirates NBD's Eva appreciation thread. Emirates NBD Future Lab is currently piloting EVAâs voice capabilities via a select customer user group. So if you're an EmiratesNBD customer and have ever called the help line to get an info/report a problem, you know what I'm talking about. save. عرض Ù
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