Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. The pandemic has had a devastating impact on many American businesses, disrupting operations of every type and size. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. To get help with stamps or other USPS merchandise, please see the following resources: 1-800-Stamp24 (1-800-782-6724) This is the official site for changing your address with the United States Postal Service (USPS). Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Hours of Operation Call with questions about stamps or orders placed online through The Postal Store®. Federal Relay Services – TTY Access for Deaf & Hard of Hearing If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. Get contact information, hours, and more. Report fraud, waste, or abuse to our HotlineRequest information under the Freedom of Information Act (FOIA). If you need more help, please send us an email. The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. Monday – Friday 8 AM – 8 PM ET The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. Saturday 8 AM – 6 PM ET. First Name for Return address. 4) To employees and contractors who need the information to do their jobs; The maximum combined length and girth for USPS Retail Ground is 130". Please take a minute and read the following before filing a complaint with our office. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. is an independent complaint … If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting … We appreciate your patience and remain committed to delivering the holidays to you. Once you have filed a claim, you can see it in your Claim History. Tweet United States Postal Service. Initial United States Postal Service [USPS] complaints should be directed to their team directly. Filing Online. Filing Online You can file a domestic claim online at for packages covered by USPS insurance as described in the “Insurance Availability” section. Anyone can call 1-800-ASK-USPS (1-800-275-8777) to have a Domestic … Select a category to limit the listing to a specific form type. 3) At the request of Congress; If you prefer to mail your report, print a copy of the online form and fill it out. 6) To a person who shows that the information is needed to prevent death or serious injury; Please provide as much detail as you can. 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments, 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish, 1-866-377-8642 – for hearing persons with speech impairments. If you need help with your Informed Delivery service, please email Informed Delivery User Support. Only use the form below to report the following to our office: If the topic of your complaint or inquiry is NOT listed above, we have information that can help direct you to the proper place. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) You will be leaving USPIS.GOV and redirected to USPS. If you’d like to speak with a representative about another issue with your package, please call us. Post Office Claim Form: If someone is unable to file a claim online, then he/she can submit it offline by filling a form. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Providing the information is voluntary, but if not provided, we may be unable to investigate your complaint. Visit Customer Care Contact Form. Mail your complaint … Connect with the Federal Relay using the following toll-free numbers: For more details and a full list of TTY services, go to Federal Relay TTY. The Office of Inspector General (OIG) audits the operations and evaluates the specific infrastructure of the Postal … There were errors. Write to the U.S. Find the best way to get help and connect with USPS®. Fill out the entire form … The online claims … First and Last Name and/or Company Name. The Technical Support team can help when a website application or form doesn't work properly. Your claim case will be associated with your account. If you still need more help, see the contact information for technical support, Postal Store orders, and more. USPS … Collection is authorized by 39 U.S.C. Please make sure that your … Please take a minute and read the following before filing a complaint with our office. If you select "yes", we have no way to contact you regarding this complaint. In larger offices, don’t waste your time asking for the postmaster, as they are not directly involved with the day … A form will appear. Expect longer wait times to talk to a representative now through mid-January. Report fraud, waste, or abuse to our Hotline, Request information under the Freedom of Information Act (FOIA), Internal affairs and executive investigations, Theft of items from the mail by Postal employees or contractors, Destruction of mail by Postal employees or contractors. 3061. Please refer to our comment policy for further information. 2. See a list of all upcoming USPS holidays and events. Please take a minute and read the following before filing a complaint with our office. 1-800-610-8734 Monday – Friday 8 AM – 8:30 PM ET Saturday 8 AM – 6 PM ET Please keep in mind we are an independent agency of the Postal Service and cannot help you with day-to-day mail delivery and customer service issues. For concerns about … Theft, Fraud, or Waste by the USPS or a USPS Employee. 1) For law enforcement purposes;

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