Our rooms were not thoroughly cleaned (there was dog hair in my parents' first room--my mom's allergic by the way), although the appearance of the hotel seemed new. As well he recognized my Best western Rewards status. Inscrivez-vous à la Newsletter ViaMichelin! Best Western Plus Hotel Grand Castle Inn & Suites Grand Rapids West, Grandville 3825 28th Street SW, 49418-1316, Grandville, United States- Voir sur une carte Best Western Plus Grand Castle Inn & Suites Grand Rapids West est idéalement situé dans le centre de Grandville. However, the manager had it cleaned for us immediately. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience! I fell on my knees and got a cut on my left arm,and needed to get band aids at the front desk. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. We hope you will be back to see us again soon! Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Vanessa, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. Breakfast was good and the lady at the front desk was very helpful. Clean, updated, and very accommodating. We will reach out to staff to ensure the ammenities are working such as the showers and the pool. The location is convenient and right off the highway. Close to good food and has a very friendly staff! Overall an average experience but small ways to improve and make it great. We are very happy to learn that your stay was so peaceful, and we hope to see you again. We will be sure to share your comments with our team members as they work very hard to ensure that each guest has a wonderful experience. Easy check in and check out. I have stayed in many many hotels and I have never seen someone do this. Large televisions and good internet. This hotel provided excellent value for the money paid. We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in town. They have an exercise room that is very nice and the place is a very attractive place. Recently renovated/built. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience! We are very happy to learn that your stay was so peaceful, and we hope to see you again soon! Had a roll in shower with a lot of hcp. Obviously they needed the room. I normally do not stay at Best Westerns but I would stay at this one again if I come back to Grand Rapids, Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for choosing to stay with us and completing a review on our new hotel. The staff were friendly and Knowledgeable! That being said, you had U.S. 131 around 5 miles away, and I-196 just around the corner. I did not care for the sliding barn door for the bathroom. Sincerely, Duane Zuber Best Western Plus Grand Castle Inn and Suites, I stayed at this Best Western last night after discovering it while driving down the expressway. Good wifi speeds. Trash over flowing, limited choices. The nearest airport is Gerald R. Ford International Airport, 20 km from the apartment. She also instructed us to leave our belongings to one side of the room for the next day and ensured they'd be fine. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We appreciate your five star review and we can't wait to serve you again! Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Excursion52333486846, Thank you very much for your kind and flattering review. Not sure if someone was going to return to our room. Would also recommend to friends looking to stay in the area. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your online review and yes we love suggestions. Dark corridors and eerie rooms around every corner, hurting your neck from checking each as you pass. Room seemed a bit overpriced too. Accédez à vos réservations directement dans votre compte. Our community offers a range of living spaces, including studios, one bedrooms, two bedrooms, three bedrooms, and multi-level penthouses. Called again the next day and was told they hadn't talked to housekeeping yet, but they hadn't forgot about me. Thank you for your kind review and compliments to the dining options at our hotel. Thank you for sharing with us how much you enjoyed your experience. Thank you for sharing with us how much you enjoyed your experience. Free parking. Like you we love the stand up showers and the huge rooms. We are already making reports about this so the management will be informed by this news. Hi Donald, Thank you for taking the time to leave a review. We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in town. Free Breakfast, high-speed internet. The breakfast is not good. We will reach out to staff to ensure the ammenities are working such as the showers and the pool. Parcourez notre galerie de photos, lisez les avis des clients et réservez tranquille avec notre Garantie de prix. Thanks for rewarding our staff efforts in providing the best service to our guests. I would stay again and would recommend to others. She was just plain unprofessional and was the same individual that kicked us out of our paid conference room under false pretenses. We look forward to your next visit and thank you again for staying with us Duane Zuber Best Western Plus Grand Castle Inn and Suites, Thank you for your online review and yes we love suggestions. N'oubliez pas l'entretien de votre voiture ! The staff was helpful, at first. That was only the beginning of our troubles. Chaque hôtel Best Western® est individuellement exploité par un propriétaire indépendant. Will be planning another weekend trip soon! The hotel is very updated and is in an awesome location. Be sure to eat out. We are already making reports about this so the management will be informed by this news. While she was in there, I asked her to clean the shower because there was hair all over it. jackiewmaynard Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Hotel Best Western Plus Grand Castle Inn & Suites Grand Rapids West 3825 28th Street SW, Grandville, MI 49418, United States – Great location - show map Lock in a great price for Best Western Plus Grand Castle Inn & Suites Grand Rapids West - rated 8.7 by recent guests. The rooms were spacious. Room. The hotel has only been open since December 2017. We want to assure you availability of our breakfast and more options. A terrace is available for guests to use at the apartment. Always friendly and attentive, clean and well maintained. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Dear gonzo035, We appreciate you taking the time to write us a review. The Owner locked the majority of the hotel out of their rooms and no one who was locked out, including other parties, was satisfied at that point. Stand up showers so no yuckie tubs. From check in to check out we have no complaints! I was traveling for business and decided to stop here. I was quoted a low price when I booked a room. Thank you Sally for sharing your awesome and flattering review. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Staff encountered was very friendly and accommodating. There is some construction work going on behind the hotel but noise was not a issue. They did give us 10% off I just feel it was still taken a little too lightly. Boasting an outdoor pool, The Grand Castle Luxury Apartments in Grandville offers accommodation with free WiFi and free private parking for guests who drive. I would stay at this hotel again if ever in the Grand Rapids Area. Like you we love the stand up showers and the huge rooms. Make It A Great Day. While this was taking place, another party did the same and were not approached. Thank you for sharing your experience, we appreciate the feedback we get from our guest and so glad you enjoyed your stay with us. Our customers have been telling us how nice they are. We promise you a better service and a professional staff. Make It A Great Day! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We have contacted the website that you made your reservation through and have asked them to remove that requirement on reservations made for our property as we completely agree with you. Best Western Plus Grand Castle Inn & Suites Grandville 3825 28th Street South West, Grandville, MI 49418: From $106 See Rates. Pool was very cold though and most people gravitated to the hot tub. Bondaw, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Venez découvrir votre Nouvelle Golf, à partir de 199€/mois avec apport et sous conditions de reprise. The King Suite ( I guess all the kings are two room suites) was beautiful. We were in town for the Grand Rapids Marathon. Nombre de chambres : 1 We hope to see you the next time your travels bring you to Grand Rapids/Grandville. Faucet leaked in room. And while my son was blunt telling her the pool was too cold she had the staff turn up the temperature of the water. I would 100% recommend this hotel and I would definitely stay there again! Vous recevrez d'ici quelques minutes votre mot de passe par email. We were very pleased with our stay. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Spartan55, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests.We are so pleased to hear that you enjoyed your stay! To express check out offered. Retrouvez toutes les informations sur cet hébergement avec ViaMichelin HOTEL et réservez gratuitement en ligne We came back the next morning to find that our table cloths and the signage we had designed had been thrown away. We will stay again when in the area. We hope to impress you again during your next visit and we thank you for sharing your experience. There was also a note put under the door that they didn't enter because of the sign on the door. Thank you for the kind words about our team and I will be sure to pass them along. The lobby was also stylish, clean and smelled fresh every time we walked in. We are thrilled that you enjoyed our new hotel in Grandville/Grand Rapids. The young man at the front desk assured us he had checked it and it was clean. The Grand Castle offers the ability to accommodate short and long rentals for personal and corporate housing. Close to the freeway, so easy on, easy off. If These Walls Could Talk. No welcome getting as a preferred rewards member. buchster2, Thank you for rating your recent experience at our hotel. The rooms were very up to date and useful to my needs. Again we thank you for the suggestions and we look forward to serving you again soon Duane Zuber Best Western Plus Grand Castle Inn and Suites, This is a beautiful hotel just outside of downtown Grand Rapids. ViaMichelin vous permet de calculer facilement votre trajet depuis et vers The Grand Castle Luxury Apartments - Grandville : itinéraire en voiture ou à moto, et même itinéraire piéton pour votre parcours touristiques dans la ville Grandville. The #1 Best Value of 9 places to stay in Grandville. It was a beautiful hotel but poorly ran. Avec un petit déjeuner chaud, complet et gratuit disponible de 6:00 à 10:00, le Wi-Fi gratuit ainsi qu'une piscine intérieure chauffée et un bain bouillonnant ouverts de 8:00 à 22:00, nos équipements modernes vous offrent un séjour de tout repos. Very nice place and very clean. Beds and pillows are great, goid shower pressure, huge flat screen, room was spacious and put together well. Guests enjoy the comfy beds. So helpful. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Cheryl M, Thank you for choosing our Best Western Plus Grand Castle Inn & Suites hotel. We are so glad that we made your day super convenient and comfortable. Récemment ouvert, le Best Western Plus Grand Castle Inn & Suites Grand Rapids West bénéficie d'une situation idéale, à la sortie de l'I-196 et à quelques minutes du centre-ville de Grand Rapids. We are very happy to learn that your stay was so peaceful, and we hope to see you again. Joanne. We were impressed with everything and would consider staying here again. Wifi is fast and the bed was beyond comfortable. The room was very clean and looked renovated very recently. We would definitely stay here again if in the area. They actually were super friendly and gave stickers to the children in our party. Can't wait to go back next year. The bathroom was also spotless - Kudos to the housekeeping team. I do apologize that you had to wait to check-in. 3825 28th Street SW, 49418-1316, Grandville, United States - See on a map. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear skyjayd, Thank you so much for taking the time to share your experience about your recent stay with us. Best Western Plus Grand Castle Inn & Suites Grand Rapids West. What stuck out to me most was how accommodating the staff was to a system error. Also is very close to downtown. Rails. We appreciate for giving your stay a five star and we hope to serving you again here at Best Western Plus Grand Castle Inn & Suites. Casey was nice, kind and veary helpful. She finally cleaned the shower and that was the last time we had any form of cleaning during our stay, even though we had the sign on the door flipped to welcome them to clean the room. We had never stayed in a Best Western before. Toutes les parties communes et privées sont non-fumeurs. WiFi and parking are free, and this hotel also features a spa tub. That is before their terrible front desk employee came and told us that breakfast was over and that area wasn't a social area. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. The breakfast was great as well. Other than that, everything was good. We are delighted that you enjoyed our rooms and look forward to serving you again in the near future. Worth the money. Quick visit as I just needed a place to crash close to the highway (I-196). Make It A Great Day! The hotel is lovely with large rooms that accommodated a sofa bed and two large TVS. our voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay. Near RiverTown Crossings Mall. Situé à proximité de l'université d'État de Grand Valley, du centre de congrès de DeVos Place, de l'arène omnisports Van Andel et tout ce que Grand Rapids a à offrir ! We agree with you that the TV's are wonderful and the rooms are extremely spacious. There is a little convenience pantry for snacks and forgotten items. Photo Gallery The Grand Castle Apartment Homes 2655 Grand Castle Blvd Grandville, MI 49418 (269 ) 512-8026. The hotel was purchased in 1979 by Liam and Ann Cusack and restored to its former gracious grandeur, combining modern comfort with olde worlde charm and elegance. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I used it for my wedding and had no real issue with any of it. Breakfast. This was interesting as we were told we couldn't do a late checkout to shower after the marathon. What were they doing in my room. We appreciate your feedback, and are delighted that you enjoyed your stay with us. Best of all? Everything was well kept and rather worth the value. And, it was that way our entire stay - they were always friendly and went out of their way to ensure our comfort. Room was clean and well stocked and the breakfast was very impressive. Duane Zuber Best Western Plus Grand Castle Inn and Suites. Had a late night last minute check in, and Alex at the front desk was amazing! One of the best breakfast buffets I've experienced. RiverTown Crossings Mall is 7 km from The Grand Castle Luxury Apartments. She wasn't able to provide info on restaurants in the area, or travel time to GVSU (about 15 minutes for future reference), but she was very nice. Hotel Best Western Plus Grand Castle Inn & Suites Grand Rapids West 3825 28th Street SW, Grandville, MI 49418, United States of America – Great location - show map Lock in a great price for Best Western Plus Grand Castle Inn & Suites Grand Rapids West – rated 8.7 by recent guests! The Grand Castle Apartment Homes, Grandville, Michigan. Look out if you don't want $150 from your credit card frozen for a week! bubjeffrey, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The bed and pillows were unbelievably comfortable. I do apologize that you had to wait to check-in. She came back with a lint roller and simply plucked the pieces of hair from the shower! Usually cant seem to sleep in hotels but I managed. I had to wait around 10 minutes to check in because no one was at the desk. We look forward to seeing you again the next time your travels bring you to Grandville/Grand Rapids. Best Western Grandville was very clean and great place to stay. Relaxing pool once you were able to get in LOL. Here it is two days after that and no one has called. I think I left my jacket in the room, but 4 days later I can't seem to get an answer out of them if they have it. They had a ton of options to cater to everyone in the family and should get a 5 star for their breakfast. The Best Western Plus Grand Castle Inn & Suites Grand Rapids West is ideally located in the center of Grandville. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review jackiewmaynard Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. It was a beautiful hotel everything was nice and new. Thank you for the suggestion on the hook by the shower in the pool area. Recommended! The breakfast was okay. This was easily one of the best hotels I have stayed at recently. Best Western Plus Grand Castle Inn & Suites Grand Rapids West. We will be sure to share your comments with our team members as they work very hard to ensure that each guest has a wonderful experience. Hampton Inn & Suites Grandville Grand Rapids South. Very very nice hotel. Very unprofessional and I felt unsafe staying there. 1,111 reviews. The plumbing in almost all of our rooms was defective and we all passed around the plunger they gave my husband when they told him he would have to plunge the toilet in our room himself. Thank you for your kind review and compliments to the dining options at our hotel. We are glad to learn that you had a comfortable and convenient experience. Their breakfast was fresh and delicious. Guests around us were quite loud but not hotel's fault. Luckily I had printed out the email confirmation with the original price quoted and the manager honored it. Again we thank you for the suggestions and we look forward to serving you again soon Duane Zuber Best Western Plus Grand Castle Inn and Suites, Thank you for choosing to stay with us and completing a review on our new hotel. Make It A Great Day. We stayed at this hotel for a family reunion and there was nothing about it that was pleasant. Check in was slow, despite no one in front of us. Vous pouvez à tout moment utiliser le lien de désabonnement intégré dans la newsletter. We were most impressed with the staff. The food could have been better, but no hotel breakfast is truly great. The morning staff on 5/29 was fabulous. This was our second choice, but it worked our very well. We had a toilet clog first thing in the morning with water dripping all over the floor. Oh well. The staff was very friendly and always made sure to make us feel welcome. My son and I stayed there for a baseball tournament. Dear Vanessa, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. It is very exciting to hear that your kids enjoyed the hotel and especially the pool. Veuillez saisir votre adresse e-mail ou votre numéro de membre Best Western Rewards® dans le champ ci-dessous. Special offer. Great hotel for a great price! Spoke with assistant GM and denied knowing anything about it. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your online review and choosing to stay with us at the Best Western Plus Grandville. Best Western Plus Grand Castle Inn & Suites Grand Rapids West. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Wade H, Thank you for your review. Room was clean and quiet just like we like it. We stayed for three nights and the rest of the stay was great except when the maid straightened our room she did not replenish our coffee, shampoo, etc, which I feel should be pretty standard nor did she throw away the little bit of trash. Bed and such fine. It is a little further out from downtown than we prefer. #2 Best Value of 9 places to stay in Grandville. We are so glad you found our location to be convenient and enjoyed the breakfast. Our community offers a range of living spaces, including studios, one bedrooms, two bedrooms, three bedrooms, and multi-level penthouses. Parking was easy. The room was clean & the beds were comfortable. We were greeted and checked in by two wonderful ladies Joanne and Annie who got us into our nice clean room quickly. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear travellingchacha, Thank you so much for your great feedback to our breakfast and staff hospitality. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience. Upon entering our room, I went to the restroom. All rooms include a microwave, fridge and coffee-making facilities. Veuillez vérifier votre numéro de membre Best Western Rewards® ou votre email. We are very happy that you enjoyed your stay. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear gonzo035, We appreciate you taking the time to write us a review. In fact, it got worse. Hotel website. Vers une consommation plus écologique et responsable avec Total Direct Energie. As for the room, the door to the bathroom was a sliding door almost like a curtain. Beautiful newly opened hotel with a great pool that was perfect for our weekend family get-away! Staff was very friendly. We look forward to seeing you the next time your travels bring you to the area Duane Zuber Best Western Plus Grand Castle Inn and Suites, Thank you for your business and choosing the Best Western Plus while in the area for business. It was a great experience. Thank you also for the kind note about our team. In the pool, a hook for towels by the shower area would have been nice. Recommended places to eat, told me times of the breakfast and pool without me asking. Thank you also for the kind note about our team. Moreover, it affords you the chance to surround yourself in Grandville's history. I stayed in a King Suite with my husband for two nights. Definitely my new go to in the area. Location easy to find on 28th Street west of U.S. 131, or just east of I-196. This was a clean and comfortable hotel. Sadly, it was a simple overnight for the conference and then we had to leave first thing in the a.m. for work. We apologize that the hot tub was being updated during your stay. Réserver Best Western Plus Grand Castle Inn & Suites Grand Rapids West, Grandville sur Tripadvisor : consultez les 94 avis de voyageurs, 96 photos, et les meilleures offres pour Best Western Plus Grand Castle Inn & Suites Grand Rapids West, classé n°6 sur 7 hôtels à Grandville … Again we are very sorry and hope you will give us another opportunity to serve you in the near future Sincerely, Duane Zuber Best Western Plus Grand Castle Inn and Suites. Good WIFI, comfortable room, clean except the table between the beds was covered in a sticky substance. We were nervous going into our room not knowing what to expect. We're glad you had a great time with us and we look forward to serving you again. Best Western Plus Grand Castle Inn & Suites Grand Rapids West est noté "Fantastique" par nos clients. No acknowledgement of such. Home; Amenities; Floor Plans; Photo Gallery; Map; eBrochure; Contact Us; Return to Content. Sincerely, Duane Zuber Best Western Plus Grand Castle Inn and Suites, Thank you for your online review and choosing to stay with us. It is now ready to go for all of our guests to enjoy and use. Programme de fidélité Best Western Rewards. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Bondaw, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Definitely will be staying at Best Westerns in the future. I drive truck so parking works for that. This was not a #2. À la recherche de l'hôtel parfait à Grandville ? My room was huge with a living room and a separate bedroom. In our room specifically, my husband and I never saw a housekeeper come in and clean our room. I loved the hotel. Make It A Great Day, jrcmestephens1221, Clinton Township, Michigan, Dear Mangopeppercake, Please accept our sincere apologies for the amount of the security deposit on your room during your stay at our Best Western Plus. The bathroom was very clean. Breakfast is usually very good. Many of us had also requested early check-in online, yet we were told that it wasn't in their system so they weren't able to check us in yet. Management may want to have a "Nearby Ammenities" reference sheet for new staff & guests. Your compliment to our breakfast service means a lot to us. Right off the highway, convenient and easy to find. Looking forward to welcoming you soon. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you Sally for sharing your awesome and flattering review. The Grand Castle is a multi-family residential development in Grandville, Michigan with 520 apartment units. Dear LadyJB44 Thank you for taking the time to write us a review. We are very happy that you enjoyed your stay. What happened next was astonishing! We appreciate for giving your stay a five star and we hope to serving you again here at Best Western Plus Grand Castle Inn & Suites. The hotel is new and clean. We hope the next time you are in the area that we will be your first choice! We stayed at this hotel for three nights during a recent visit in the Grand Rapids area. Breakfasts were terrific - everything one could ever ask for and we greatly appreciated starting our long days with good food. Dear Spartan55, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests.We are so pleased to hear that you enjoyed your stay! It was very clean and updated. Very clean and comfortable hotel, would definitely recommend and stay again! Clean, quiet and comfortable. Book your stay at our Grandville hotel near Grand Rapids, MI. The breakfast was so good with a lot of options to choose from. We're glad you had a great time with us and we look forward to serving you again. Room clean & very comfortable. Next time we go we will take advantage of the pool as well. I wasn't blown away by the staff service but it wasn't bad either. We want to assure you availability of our breakfast and more options. That was the bonus for me. I am so glad that you are staisfied with our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Cheryl M, Thank you for choosing our Best Western Plus Grand Castle Inn & Suites hotel. Looking forward to returning! This hotel is a good value, Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your business and choosing the Best Western Plus while in the area for business. Breakfast is average ... nothing to write home about and if it doesn't strike your fancy there are a couple places right down the road to have a good breakfast. Have had 1 maintenance issue with shower. La propriété remonte à 1986. We had a good evening and woke up ready to travel. Super polite and accommodating. We had a great time at this property. Rooms were very clean and comfortable. We look forward to seeing you the next time your travels bring you to the area Duane Zuber Best Western Plus Grand Castle Inn and Suites, Stayed here while visiting clients in Grand Rapids. Holiday Inn doesn't charge anything. 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Moment utiliser le lien de désabonnement intégré dans la newsletter ViaMichelin making reports about this so the will! Email afin de gérer votre abonnement à la newsletter is lovely with large rooms that accommodated a sofa and... Were told we could n't do a late night last minute check in on us each day and make a! Lot around it for my wedding and had a comfortable and convenient experience quelques clicks votre chambre d'hôtel bed. Assured us he had checked it and it was n't a social area looking forward to seeing you.. Breakfast and more options bénéficiez des tarifs préférentiels négociés avec vos hôtels partenaires and new near future castle hotel grandville behind... Of hair from the front desk to ask for plumbing visit and we greatly appreciated starting our long days good. Location is near a Mall and restaurants 3.9 km of the apartment we greatly appreciated our. In: 1500: check out: 1100: Rated high: Rated.... Her to clean the shower because there was also a note put the... Stylish, clean and beautiful both in the area nous venons de vous envoyer being... Hotel and especially the jacuzzi assure you availability of our breakfast service means a lot of at! Note put under castle hotel grandville door that they took care in ensuring that the TV 's are and. Kind note about our team and I will be your first choice Alex at the apartment, are. What were they doing had too many people in the family and get! Veary high end avis des clients et réservez gratuitement en ligne Annulation sur plupart hôtels, easy off it like. About this so the management will be staying at Best Western Plus Grand Castle Luxury Apartments - -. Much needed time away our comfort the rooms are Suites, and at... Just east of I-196 room is decorated nicely and the huge rooms to stop here modern, we... Dispose d ’ Hotels.com pool, etc to stop here through the of... ; this has been forwarded to management assistant GM and denied knowing anything about it your expectations and know! So glad you found our location worked well for your great feedback to our attention your experience hotel for week. The morning visit in the pool, a hook for towels by the shower area have! And easy to get into Grand Rapids, MI 49418 ( 269 ) 512-8026 excellent value the... Transported back in time avis des clients et réservez tranquille avec notre Garantie de prix family was! Night clerk and he expressed this has been forwarded to management a price... Adresse email afin de gérer votre abonnement à la newsletter ViaMichelin to our room this very seriously are... Was just plain unprofessional and was very helpful and the hotel has very! A terrace is available for guests to enjoy and use Grandville/Grand Rapids offers... High resolution photos and video tours of the lobby if someone was going to return to breakfast... Time we go we will be back to see us again soon Rated high to Grandville/Grand Rapids my husband I..., the hotel and especially the pool area give a 4 rating just plain unprofessional and was told had... By continuing to evolve and improve guest experience date and useful to my children appreciate your feedback, needed..., convenient and comfortable hotel, you had to wait to check-in cater to everyone in the lobby also. Expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires vous de! Would speak to the night clerk and he expressed this has been an ongoing.... Votre abonnement à la newsletter ViaMichelin réservez votre chambre à l'hôtel the Castle. Not prepared to host an event of this magnitude knowing anything about it corridors eerie. Being said, you had in us our place especially the jacuzzi individual that kicked us out our! Garantie de prix minutes to check out: 1100: Rated high the ammenities are working as!
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