A customer ordered a product online, and they still haven’t received it after the expected delivery date. This is a great role-play exercise to run anytime your team is together. 2. 2) The “Everything is Great!” Teacher Stuck in routine and “how I’ve always done it,” and doesn’t want coaching—doesn’t see the *gVN~ҧ�E1���~F3^C3�-kx�. worldwide using our research. ve ��p
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ׁf`.�NFł�Z���!��.���� Common role play scenarios include: handling a difficult customer or complaint, disciplining or appraising a member of staff, negotiating a contract or project delivery, and similar situations where conflict is possible. Role play exercises are popular because they give an insight into how you interact with others in situations you have little direct control over. Performance Management role-play - Manager’s brief - Sarah People describe you as driven; a fair description given that you work incredibly hard. Claire, I too agree with the great suggestions of asking the delegates to bring real life scenarios' I run a Coaching 4 Mgrs, 3 day workshop and delegates bring along real-life coaching opportunities, it makes the role-play much more interesting, relevant and fun. As a team member, assume an interactive role by questioning and sharing information. Team Coach will apply the coaching conversation process 5. Partner A plays the coach, and Partner B plays a “challenging” teacher. 4 0 obj Role Play Coaching Scenarios. Coaching Scenario: Achieving Previously Set Goals A client comes to you for goal setting coaching and after four sessions, you notice a pattern emerging. The Coaching Role Play Scenarios covers coaching on: Delegating; A performance issue; An employee confidence issue; A project management issue; A development issue; An employee detractor issue; Practice with a variety of role play scenarios will help managers gain confidence in applying of the behavior-focused coaching model. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. HOUSEWIFE - BACK TO WORK. Last Revised: January 16, 2018. Scenario 1. the role plays provide in the participant materials. The customer is irritated and demanding a refund. By exploring and analyzing common coaching scenarios that are acted out in this course, you will have a great sense of what works well and not so well during such a conversation. ©Elena"Aguilar.The$Art$of$Coaching:$Effective$Strategies$for$School$Transformation.SanFrancisco:Jossey6Bass,"2013. “Coaching works best when you walk in the other person’s shoes and come to a shared version of what needs to happen.” Scenario #2: Your coachee lacks confidence. When younger women in particular see more senior women doing that collaborative style, that kind of role-modeling approach is important, as well as direct mentoring, to help them see that another way is possible.” Have your mentors and mentees role play negotiation meetings for practice. Your manager is known as the Dragon Lady, so you count yourself lucky to have even survived this long in the job. MQ��?��Y'�bw�,ZiHR}�ʯݝe����+Z�d�/�K4�,O2ʛF�"�^hr� There is no evidence that a huddle has been called to manage the changing workload. SCENARIO 1 Valuing the mentee page 16 SCENARIO 2 Getting the right match page 18 SCENARIO 3 The importance of mentor support page 20 SCENARIO 4 Assisting mentee development page 22 SCENARIO 5 The fundamentals of trust page 24 SCENARIO 6 Mentor take-over page 26 SCENARIO 7 The First Meeting page 28 SCENARIO 8 Personality Match? }����+��ӇO�������٧0w�X5�M5Jkz�zhjE����ݿ �9$d!� xe�W�ʲ3��ٵ �;$����*�,#�
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